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Refunds and Cancellation Policy

REFUNDS POLICY

We do not offer refunds or exchanges for opened products due to hygiene concerns. However, we do offer replacements purely on a case by case basis and it is always our endeavor to help our customers to the best of our ability as the case may be. The genuine cases of damage, leakage, missing product(s), wrong delivery of product(s) will be taken into consideration.

The customer shall bring the same to our notice within 1 working day from the date of receiving the product(s).

All claims for damages must be reported to customer service at +91-7030247722 on the day of delivery.

CANCELLATION POLICY

Orders once placed through www.fishfanatics.in cannot be cancelled and no refunds will be made once an order has been successfully placed through the website.

If you have any questions regarding these Terms and Conditions, please email us at admin@fishfanatics.in. 

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